OBJECT AND ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE
We bring to the attention of visitors and users of the e-commerce site www.mimissa.ma that the products offered on this site are made and marketed by the Company MSENSATIONS SARL based in Morocco ( Casablanca) RC 326865 whose email address is msensationstyle@gmail.com and the legal responsible is Mrs Meriem TAZI.
MSENSATIONS SARL is referred to as "the seller".
Any natural or legal person wishing to purchase one or more items called "products" via the site www.mimissa.com will be referred to as "the buyer".
The customer must read the GTC before placing any order, as he/she undertakes to accept them unconditionally: Indeed, any order placed on this site implies the customer's unconditional and irrevocable acceptance of these conditions. These conditions of sale will prevail over any other general or particular conditions not expressly approved by MSENSATIONS SARL.
The present GTC governs all transactions established on this site www.mimissa.com and can be modified at any time by the seller. In this case, the applicable conditions will be those in force at the date of the order placed by the buyer
INFORMATION AND ACCESSIBILITY OF THE WEBSITE
www.mimissa.com is an e-commerce website owned and managed by MSENSATIONS SARL.
The site is open to all users of the Internet 24 hours a day, 7 days a week, except in the case of interruption, programmed or not, by MSENSATIONS SARL or its service providers, for the needs of its maintenance or in the case of force majeure; MSENSATIONS SARL cannot be held responsible for any damage, whatever its nature, resulting of the unavailability of the site.
MSENSATIONS SARL cannot guarantee that the site is free of anomalies, errors or bugs, nor that the site will function without breakdown or interruption. MSENSATIONS SARL can freely determine any period of unavailability of the site or its content and cannot be held responsible for problems of data transmission, connection or unavailability of the network.
www.mimissa.com is an e-commerce website owned and managed by MSENSATIONS SARL.
The site is open to all users of the Internet 24 hours a day, 7 days a week, except in the case of interruption, programmed or not, by MSENSATIONS SARL or its service providers, for the needs of its maintenance or in the case of force majeure; MSENSATIONS SARL cannot be held responsible for any damage, whatever its nature, resulting of the unavailability of the site.
MSENSATIONS SARL cannot guarantee that the site is free of anomalies, errors or bugs, nor that the site will function without breakdown or interruption. MSENSATIONS SARL can freely determine any period of unavailability of the site or its content and cannot be held responsible for problems of data transmission, connection or unavailability of the network.
PRODUCTS
The products offered for sale are those described on the website www.mimissa.com on the day the buyer consults the site, within the limits of available stocks.
Some products are unique creations and cannot be reproduced. Others will require a production time communicated by the seller and will be validated by the buyer once the order is finalized.
The updates of the stock are done automatically in real time; however an error at this level, whatever its origin, does not engage the responsibility of the seller.
MSENSATIONS SARL takes the greatest care in the presentation and description of the products offered in order to satisfy the buyer's information. It is however possible that errors may appear on the site, which the buyer acknowledges and accepts.
The photographs of the products are as accurate as possible, but cannot always ensure a perfect similarity with the product offered, particularly with regard to colours.
The products offered for sale are those described on the website www.mimissa.com on the day the buyer consults the site, within the limits of available stocks.
Some products are unique creations and cannot be reproduced. Others will require a production time communicated by the seller and will be validated by the buyer once the order is finalized.
The updates of the stock are done automatically in real time; however an error at this level, whatever its origin, does not engage the responsibility of the seller.
MSENSATIONS SARL takes the greatest care in the presentation and description of the products offered in order to satisfy the buyer's information. It is however possible that errors may appear on the site, which the buyer acknowledges and accepts.
The photographs of the products are as accurate as possible, but cannot always ensure a perfect similarity with the product offered, particularly with regard to colours.
ORDERS
Ordering on the website is subject to the respect of the procedure set up by MSENSATIONS SARL including successive steps leading to the validation of the order.
The buyer can select as many products as he wishes which will then be added to the "Basket". The "Basket" summarises the products chosen by the buyer as well as the prices and costs associated with them. The buyer can freely modify the Basket before validating his order.
The buyer must
- fill in the identification form on which he/she will indicate all the requested details or give his/her customer number if he/she has one.
- fill in the online order form giving all the references of the chosen products.
- validate the order after having checked it.
- make the payment in accordance with the conditions provided.
- Confirm the order and payment.
The validation of the order implies the acceptance by the buyer of these GTC, the confirmation of having perfect knowledge of them and the renunciation to prevail itself of its own conditions of purchase or other conditions, as well as the choice of the products, their prices and associated expenses.
The seller will then communicate to the buyer by e-mail the confirmation of the registered order.
Cases of refusal to process an order:
It is possible that after having sent the confirmation email summarising the order, the seller refuses to process an order if it is unable to deliver one or more of its products.
MIMISSA products being unique creations or limited edition products, and despite all the efforts made by MSENSATIONS SARL to satisfy the expectations of its buyers, it is possible that some products are no longer available.
The seller shall then inform the buyer by e-mail.
Ordering on the website is subject to the respect of the procedure set up by MSENSATIONS SARL including successive steps leading to the validation of the order.
The buyer can select as many products as he wishes which will then be added to the "Basket". The "Basket" summarises the products chosen by the buyer as well as the prices and costs associated with them. The buyer can freely modify the Basket before validating his order.
The buyer must
- fill in the identification form on which he/she will indicate all the requested details or give his/her customer number if he/she has one.
- fill in the online order form giving all the references of the chosen products.
- validate the order after having checked it.
- make the payment in accordance with the conditions provided.
- Confirm the order and payment.
The validation of the order implies the acceptance by the buyer of these GTC, the confirmation of having perfect knowledge of them and the renunciation to prevail itself of its own conditions of purchase or other conditions, as well as the choice of the products, their prices and associated expenses.
The seller will then communicate to the buyer by e-mail the confirmation of the registered order.
Cases of refusal to process an order:
It is possible that after having sent the confirmation email summarising the order, the seller refuses to process an order if it is unable to deliver one or more of its products.
MIMISSA products being unique creations or limited edition products, and despite all the efforts made by MSENSATIONS SARL to satisfy the expectations of its buyers, it is possible that some products are no longer available.
The seller shall then inform the buyer by e-mail.
PRICES :
The prices of the products indicated on the site www.mimissa.com are in MAD (Moroccan dirham) taking into account the VAT applicable on the day of the order.
Any change in the rate may be reflected in the price of the products.
For sales outside Morocco, customs clearance and payment of various duties or taxes are the responsibility of the buyer.
The seller reserves the right to modify its prices at any time, however the price appearing on the site on the day of the order will be the only one applicable to the buyer.
The prices indicated do not include transport and delivery costs.
It will then be necessary to refer to the pricing of our carrier according to the geographical area of delivery.
The prices of the products indicated on the site www.mimissa.com are in MAD (Moroccan dirham) taking into account the VAT applicable on the day of the order.
Any change in the rate may be reflected in the price of the products.
For sales outside Morocco, customs clearance and payment of various duties or taxes are the responsibility of the buyer.
The seller reserves the right to modify its prices at any time, however the price appearing on the site on the day of the order will be the only one applicable to the buyer.
The prices indicated do not include transport and delivery costs.
It will then be necessary to refer to the pricing of our carrier according to the geographical area of delivery.
TERMS OF PAYMENT:
Payment is due on validation of the order.
Payment is made via the site by credit card or Paypal account.
At the buyer's request, an invoice will be sent to him/her showing the VAT.
Payment is due on validation of the order.
Payment is made via the site by credit card or Paypal account.
At the buyer's request, an invoice will be sent to him/her showing the VAT.
DELIVERIES:
Deliveries are made to the address indicated by the buyer on the order form.
The purchaser must ensure that he/she has provided complete and accurate information concerning the delivery address.
The risks are taken by the buyer from the moment the products have left the premises of MSENSATIONS SARL.
In the event of damage during transport, a justified protest must be made to the carrier within ... days of delivery.
The seller cannot be held responsible for any delay in delivery that is not of its making or justified by a case of force majeure.
If all the products in the order are available, the delivery times provided by the carrier are ... to ... days, depending on the geographical area.
If one or more products are not available, it will be necessary to add to the delivery time, the manufacturing time of the product(s), pre-communicated to the buyer at the time of the order.
Deliveries are made to the address indicated by the buyer on the order form.
The purchaser must ensure that he/she has provided complete and accurate information concerning the delivery address.
The risks are taken by the buyer from the moment the products have left the premises of MSENSATIONS SARL.
In the event of damage during transport, a justified protest must be made to the carrier within ... days of delivery.
The seller cannot be held responsible for any delay in delivery that is not of its making or justified by a case of force majeure.
If all the products in the order are available, the delivery times provided by the carrier are ... to ... days, depending on the geographical area.
If one or more products are not available, it will be necessary to add to the delivery time, the manufacturing time of the product(s), pre-communicated to the buyer at the time of the order.
WARRANTY:
All products supplied by the seller benefit from the legal guarantee.
In case of non-conformity of a product sold, the buyer must notify the seller by e-mail within 24 hours of the delivery date (the carrier's stamp being proof).
This product can then be returned within 7 days to the seller who will have previously decided to take it back, exchange it or refund it; the seller will have notified the buyer by return e-mail.
The transport costs for the return of the product(s) are at the buyer's expense.
All products supplied by the seller benefit from the legal guarantee.
In case of non-conformity of a product sold, the buyer must notify the seller by e-mail within 24 hours of the delivery date (the carrier's stamp being proof).
This product can then be returned within 7 days to the seller who will have previously decided to take it back, exchange it or refund it; the seller will have notified the buyer by return e-mail.
The transport costs for the return of the product(s) are at the buyer's expense.
RETRACTION, RETURN AND REFUND:
The buyer has a period of seven (7) days from the date of delivery of the order (the carrier's stamp being proof) to return one or more products to the seller for exchange or refund.
Exception: For reasons of hygiene, lingerie and swimwear are neither returned nor exchanged.
After this period of seven days, the sale is firm and final.
Beforehand, the seller must notify the seller by e-mail of the return, mentioning the cause.
The product(s) must be returned in the original packaging, in the original state, new, unworn, unwashed, with the references of the initial order.
The shipping costs for the return of the product(s) are at the buyer's expense.
Shipping costs will not be refunded.
After checking the condition of the product(s) and examining the buyer's complaint, the seller may proceed either to replace the returned product(s), or to issue a credit note to the buyer, or to refund the amount of the returned item(s) using the same means of payment as the one used for the purchase, within 14 days.
If the return procedure is not respected, no exchange or refund or credit note is possible.
The buyer has a period of seven (7) days from the date of delivery of the order (the carrier's stamp being proof) to return one or more products to the seller for exchange or refund.
Exception: For reasons of hygiene, lingerie and swimwear are neither returned nor exchanged.
After this period of seven days, the sale is firm and final.
Beforehand, the seller must notify the seller by e-mail of the return, mentioning the cause.
The product(s) must be returned in the original packaging, in the original state, new, unworn, unwashed, with the references of the initial order.
The shipping costs for the return of the product(s) are at the buyer's expense.
Shipping costs will not be refunded.
After checking the condition of the product(s) and examining the buyer's complaint, the seller may proceed either to replace the returned product(s), or to issue a credit note to the buyer, or to refund the amount of the returned item(s) using the same means of payment as the one used for the purchase, within 14 days.
If the return procedure is not respected, no exchange or refund or credit note is possible.
RESPONSIBILITY
The seller, in the process of selling online, is only bound by an obligation of means; its responsibility cannot be engaged for any damage resulting from the use of the Internet network such as loss of data, intrusion, virus, rupture of service or other involuntary problems.
The seller, in the process of selling online, is only bound by an obligation of means; its responsibility cannot be engaged for any damage resulting from the use of the Internet network such as loss of data, intrusion, virus, rupture of service or other involuntary problems.
INTELLECTUAL PROPERTY
All the elements of the website www.mimissa.com are and remain the exclusive intellectual property of the brand MIMISSA and of the company MSENSATIONS SARL.
No one is authorised to reproduce, exploit, distribute or use in any way whatsoever, even partially, the elements of the site, whether they be software, visual or sound.
All the elements of the website www.mimissa.com are and remain the exclusive intellectual property of the brand MIMISSA and of the company MSENSATIONS SARL.
No one is authorised to reproduce, exploit, distribute or use in any way whatsoever, even partially, the elements of the site, whether they be software, visual or sound.
PERSONAL DATA
In accordance with the law relating to data processing, files and freedoms, information of a personal nature relating to buyers may be subject to automated processing.
The seller reserves the right to collect information on the buyers, including by using cookies, and, if it so wishes, to transmit the information collected to commercial partners.
Buyers may object to the disclosure of their personal data by notifying the seller. Similarly, users have the right to access and rectify data concerning them in accordance with the law in force.
In accordance with the law relating to data processing, files and freedoms, information of a personal nature relating to buyers may be subject to automated processing.
The seller reserves the right to collect information on the buyers, including by using cookies, and, if it so wishes, to transmit the information collected to commercial partners.
Buyers may object to the disclosure of their personal data by notifying the seller. Similarly, users have the right to access and rectify data concerning them in accordance with the law in force.
ARCHIVING - PROOF
The seller shall archive purchase orders and invoices on a reliable and durable device constituting a true copy in accordance with the provisions of the law in force.
These records will be considered by the parties as proof of communications, orders, payments and transactions carried out.
The seller shall archive purchase orders and invoices on a reliable and durable device constituting a true copy in accordance with the provisions of the law in force.
These records will be considered by the parties as proof of communications, orders, payments and transactions carried out.
SETTLEMENT OF DISPUTES.
The present online sales conditions are subject to Moroccan law.
In case of dispute, both parties may resort to conventional mediation.
Any dispute relating to the interpretation of the GTC and to the execution or termination of a sale shall be submitted, in the absence of an amicable agreement, to the legally competent courts.
The present online sales conditions are subject to Moroccan law.
In case of dispute, both parties may resort to conventional mediation.
Any dispute relating to the interpretation of the GTC and to the execution or termination of a sale shall be submitted, in the absence of an amicable agreement, to the legally competent courts.